Project Overview

As part of the digital transformation of LOTTE Center Hanoi, I designed the user interface for an on-site information kiosk. The goal was to provide intuitive navigation for visitors, enabling them to explore the building’s facilities, brand tenants, and service areas with ease.

My Role & Approach
I designed a clean and multilingual UI that reflects the premium identity of the LOTTE brand while remaining culturally considerate of Vietnamese users. The interface included floor navigation, store search, and branded content displays. UX flow was planned to minimize cognitive load and maximize accessibility for diverse user groups.

Design Outcome

The final design delivered a seamless, user-friendly experience aligned with LOTTE's high-end image. It successfully balanced clarity, elegance, and responsiveness, and was optimized for large touchscreen displays in a public space.